Frequently Asked Questions
Everything you need to know about your Sonagi beauty journey.
Are Sonagi products suitable for sensitive skin?
Yes, our formulations prioritize gentle, dermatologically-tested ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Currently, we ship to over 30 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.
Are your beauty products cruelty-free?
Absolutely. Sonagi is committed to ethical beauty, meaning none of our products or individual ingredients are ever tested on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.