Returns & Exchanges

At Sonagi, we want your skin to love our products as much as we do, which is why we offer a 30-day window for returns on all beauty essentials. If a product isn't the right fit for your routine, we are here to help make it right.

Return Process

• 1.
  Initiate Your Request

  Log into your Sonagi account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all safety seals and promotional materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.